Here you can ask for help with Cascable for iOS.
Important: This is a publicly-accessible forum. Do not post personal details here, including email address, order information, or license keys. Doing so will get your post deleted and your license key revoked. For more information and how to ask for help in private, see the Do NOT post order details (payment info, license keys, etc)! post.
How To Ask For Help
This forum is split up into sections for each of our apps, with an additional section for general camera compatibility. Please do search the forum to see if your question has already been asked, and put your post in the right section.
In general, the more information you can give, the better. Posts like “I can’t get my camera connected” give no information that’ll let us help.
To get help quickly and with less back-and-forth, please proactively include:
- Which app you’re using, and what version.
- Which camera you’re using.
- How you’re connecting your camera (WiFi or USB?).
- Which iPhone/iPad/Mac do you have?
- Which version of iOS/iPadOS/macOS you’re using.