Do NOT post order details (payment info, license keys, etc)!

The Cascable Community site is a public forum, and anything posted to it is freely viewable by anybody on the internet.

As such, it’s not appropriate to post order details here. This includes things like:

  • Email addresses
  • Order numbers
  • Payment details
  • Product license keys

Posting any of these things will cause your post to be deleted. In addition, if a product license key is posted that license key will be permanently deactivated and you’ll need to contact customer support for a new one.

For help with billing, license keys, and other order-related questions, contact customer support privately. To do so, visit the Cascable Help website, choose your app, then click the Support button at the bottom right of your browser window.

If you don’t see the Support button, temporarily disable any content/ad blockers you have running — some of them block our support widget too.